Tuesday, October 9, 2018

SAGE CRM – Seamless Integration to Sage 300 ERP

Bring together every area of your business including sales, finance, operations, marketing and customer service.

       Improve collaboration across teams by enabling related data sharing across different departments
       Reduce duplication work by giving employees a means of updating a single, central database.
       Make more informed business decisions by providing managers a better view of the business and of customers.
       Drive profitability with more productive employees and efficient business processes.

Accelerate your sales performance
Key features
       Sales force automation
       Opportunity and pipeline management
       Forecasting and reporting
       Sales manager dashboards
       Quotes and orders
       Territory management
       Sales workflow
       Lead management
       Calendar management
       Fully featured mobile CRM
       Dedicated sales apps

Targeted measurable marketing
Key features

       Campaign management
       Campaign reporting and analysis
       Marketing dashboard
       List segmentation
       Rapid lead to opportunity management
       Campaign cloning
       Integrated telesales follow-up
       Reporting and analysis
       Email marketing
       Social CRM

Deliver exceptional Customer Service
Key features

       Case management
       Escalation and notification alerts
       Knowledge base management
       Workflow approval process
       Customer service dashboard
       Detailed analysis on call volumes and case resolution
       Traffic light monitoring
       Staff performance monitoring
       Service Reporting

To learn all about Sage CRM  solutions  contact CAREWARE Account Manager today by calling (03) 27143855 or by emailing sales@careware.com.my There are multiple licensing options; one is sure to be a perfect fit for your company.Visit http://www.careware.com.my/sage-crm/

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