Bring together
every area of your business including sales, finance, operations, marketing and
customer service.
•
Improve collaboration across teams by enabling related data sharing
across different departments
•
Reduce duplication work by giving employees a means of updating a
single, central database.
•
Make more informed business decisions by providing managers a better
view of the business and of customers.
•
Drive profitability with more productive employees and efficient business
processes.
Accelerate
your sales performance
Key features
Key features
•
Sales force automation
•
Opportunity and pipeline management
•
Forecasting and reporting
•
Sales manager dashboards
•
Quotes and orders
•
Territory management
•
Sales workflow
•
Lead management
•
Calendar management
•
Fully featured mobile CRM
•
Dedicated sales apps
Targeted measurable marketing
Key features
•
Campaign management
•
Campaign reporting and analysis
•
Marketing dashboard
•
List segmentation
•
Rapid lead to opportunity management
•
Campaign cloning
•
Integrated telesales follow-up
•
Reporting and analysis
•
Email marketing
•
Social CRM
Deliver
exceptional Customer Service
Key features
Key features
•
Case management
•
Escalation and notification alerts
•
Knowledge base management
•
Workflow approval process
•
Customer service dashboard
•
Detailed analysis on call volumes and case resolution
•
Traffic light monitoring
•
Staff performance monitoring
•
Service Reporting
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To learn all about Sage CRM solutions contact CAREWARE Account
Manager today by calling (03) 27143855 or by emailing sales@careware.com.my There are multiple licensing
options; one is sure to be a perfect fit for your company.Visit http://www.careware.com.my/sage-crm/
