“It is unwise to pay too much, but it's worse to pay too little.
When you pay too much you lose a little money - that is all.
When you pay too little, you sometimes lose everything, because the thing you bought
was incapable of doing the thing it was bought to do.
The common law of business balance prohibits paying a little and getting a lot;
it cannot be done.
If you deal with the lowest bidder, it is well to add something for the risk you run,
and if you do that you will have enough to pay for something better"
John Ruskin (1819 - 1900)
- the track record of the supplier - which includes their reliability.
- the experience of the supplier in this area of requirements and their quality regime.
- the facilities available in the product(s) or service(s) offered.
- their product support, training and maintenance services.
Do not buy for fashion, or appearance, or whim - buy because it brings to your business clearly identifiable and quantifiable benefits. You should write down what you intend to achieve, because at the end of the process you should be able to check that you have indeed achieved the benefits you expected.
The cost of any product or service must be proportionate to the business benefit to be derived. If the benefit is high, then some risk is likely to be involved too. There are very few cheap, quick and effective fixes. You rarely get great benefit for no effort.
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“There is hardly anything in the world that someone can’t make a little worse and sell a little cheaper – and people who consider price alone are this man’s lawful prey”.
John Ruskin (1819 - 1900)